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24/7 Suport Team
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Quality Services
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Budget Friendly

Features

Sales Cycle
  • Lead management
  • Campaign management
  • Quote Management and approval
  • Contract Management
  • Services and SLA configuration
  • Campaign management
  • Ticketing system with escalation management
  • Omni channel support (website, email, phone, SMS and Whats App)
  • Sales reports
  • Renewal reports
  • SLA adherence report
  • Productivity reports
Our Services

What We Offer for You

Salient Features of Sales CRM




  • Rules based automated leads assignment
  • Notifications - Email / SMS
  • Customized interface for Partners for managing the leads
  • Lead management in different stages - Commit, Upside, Lead and Cold
  • Targets and performance reports
  • Automated proposal generation
  • Sales qualification framework - BANT
  • API interface.
  • Multiple deployment options - Onprem / Cloud
  • Perpetual or Subscription commercial option

Salient Features of Service CRM




  • Rule based SLA management
  • Notifications - Email / SMS
  • Automated assignment
  • Knowledge Base
  • Reminders and Renewals
  • Service Checklists
  • API interface.
  • Multiple deployment options - Onprem / Cloud
  • Perpetual or Subscription commercial option
Why iSparkCRM?
  • 01

    Low cost and modular CRM

  • 02

    Agile and customizable

  • 03

    On premise as well as cloud hosting options

  • 04

    Robust reporting and monitoring controls

  • 05

    Easy integration to legacy systems

  • 06

    Secure with rolebased access control

  • 07

    Single window for all processes

  • 08

    Successful implementation with our processes of sales and service

What type of challenge are you facing? Let’s talk